Privacy Policy

Last updated: 10 August 2026

This Privacy Policy explains how Tailor Resume collects, uses, stores, and protects personal information when you use the Tailor Resume website, browser extension, and related services.

1. Information We Collect

We collect information that you provide directly to us, information generated through your use of the service, and certain technical information required to operate and secure the service.

Account information

This may include:

  • Your email address
  • Your name, where provided
  • Authentication information
  • Account creation and login information
  • Your account preferences

CV and resume information

When you upload or otherwise provide a CV or resume, we process the information contained in that document in order to provide our CV analysis and tailoring functionality.

A CV may contain personal information such as your name, contact details, employment history, education, qualifications, skills, and other information you choose to include.

Job information

When you use Tailor Resume to analyse a job posting, we may process information such as the job title, job description, job URL, company name, requirements, skills, and related information extracted from the webpage.

Browser extension information

The Tailor Resume browser extension may access information on supported job-search websites when necessary to provide its functionality.

Depending on the functionality being used, this may include job descriptions, job titles, job URLs and related job-posting information.

The extension is designed to access only information necessary to provide the features described in the extension and on our website.

Technical information

We may automatically receive technical information such as:

  • IP address
  • Browser and device information
  • Operating system information
  • Extension version
  • Request timestamps
  • Error and diagnostic information
  • Security and authentication logs

2. How We Use Your Information

We use personal information to:

  • Provide and operate Tailor Resume
  • Create and maintain user accounts
  • Analyse CVs and job descriptions
  • Provide skill matching and CV tailoring features
  • Process subscriptions and payments
  • Send authentication and service emails
  • Provide customer support
  • Detect and prevent fraud and abuse
  • Maintain the security of our systems
  • Diagnose technical problems
  • Improve the reliability and functionality of the service
  • Comply with legal obligations

3. Payments

Paid subscriptions and other payments are processed by third-party payment providers, such as Stripe.

We do not normally receive or store your complete payment card number. Payment providers process payment information in accordance with their own privacy policies and applicable security requirements.

4. Service Providers

We use trusted third-party service providers to operate parts of Tailor Resume. These may include providers for:

  • Cloud hosting and infrastructure
  • Database and storage services
  • Email delivery
  • Payment processing
  • Security and fraud prevention
  • Analytics and monitoring, where applicable

We only provide service providers with access to information reasonably necessary for them to perform their services.

5. Legal Bases for Processing

Where applicable under UK or EU data protection law, we rely on one or more of the following legal bases:

  • Contract: processing necessary to provide the service you requested.
  • Legitimate interests: operating, securing, maintaining, and improving Tailor Resume.
  • Consent: where consent is required and we have requested it.
  • Legal obligation: where processing is required by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Your Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request portability of certain information
  • Withdraw consent where processing relies on consent

You can contact us using the details below to exercise applicable rights.

8. Account and Data Deletion

You may request deletion of your Tailor Resume account and associated personal information, subject to information that we are legally required or otherwise permitted to retain.

You can contact us at [email protected] to request deletion.

9. International Transfers

Some of our service providers may process information outside the United Kingdom or European Economic Area. Where required, we use appropriate safeguards for international transfers of personal information.

10. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

11. Children's Privacy

Tailor Resume is intended for adults and is not directed at children.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will take reasonable steps to notify users where required.

13. Contact

For privacy questions or requests, contact:

[email protected]